How to fix code:100 in Apex Legends
Apex Legends code:100 means the game couldn't complete a connection to the EA servers — usually an account sign-in problem. Step-by-step fixes for PC, PlayStation, Xbox, and Switch.
What code:100 means
code:100 is an EA-services connection failure: the game couldn't complete the sign-in handshake with EA's account backend. Unlike code:net or code:leaf, it points at authentication — your account session, the platform's online service, or EA's login servers.
Common causes
- EA login/account services being down or degraded
- Your platform's online service (PSN, Xbox Live, Nintendo Switch Online) having a problem, since console sign-in chains through it
- A stale or corrupted EA account session on your machine
- System clock drift or a network configuration that breaks TLS to EA's auth servers
- Rarely: an account-level restriction preventing sign-in
Fixes, in order
- 1
Check EA and your platform's status
code:100 during an EA login outage is not fixable from your side. Also check PSN/Xbox Live status on console — Apex sign-in chains through the platform service, so their outage becomes your code:100.
- 2
Fully sign out and back in
On PC, sign out of the EA app entirely (not just close it), then sign back in and launch Apex. On console, sign out of your platform profile and back in. This forces a fresh auth token, which clears the majority of persistent code:100 cases.
- 3
Restart with a cold boot
Consoles especially: do a full power cycle, not rest mode. Cached network state survives rest mode and can keep a broken session alive.
- 4
Check your system clock
TLS to EA's auth servers fails if your device clock is skewed. Set date/time to automatic and confirm the timezone is right.
- 5
Try a different network
Tethering to a phone hotspot for one login attempt is a fast way to split the problem: if code:100 disappears on the hotspot, the issue is your home network or ISP route to EA's auth endpoints, not your account.
Frequently asked questions
What does code:100 mean in Apex?
The game couldn't complete a connection to EA's account servers during sign-in. It's an authentication-stage failure, usually caused by EA-side login problems, your platform's online service, or a stale local session.
Does code:100 mean I'm banned?
Usually not — the overwhelming majority of code:100 reports are login-service problems. A banned account normally gets an explicit ban message. If code:100 persists for days while friends on your platform connect fine, check your EA account status and look your account up on a ban tracker.